Poster Presentation Lowitja Institute International Indigenous Health and Wellbeing Conference 2016

Koorie coordinated care: An Aboriginal partnership model (#205)

Joanne Atkinson 1 , Don Stewart 2
  1. Victorian Aboriginal Health Service, Melbourne, VIC, Australia
  2. Aborigines Advancement League, Melbourne, Victoria, Australia

Koorie Coordinated Care (KCC) is an Aboriginal partnership model. The KCC comes in a time of rapid change in health and community service delivery and funding. The best-practice collaborative service delivery model ensures Aboriginal organisations are equipped to support Community and guide mainstream services to ensure they give our people the best possible support.

Initiated in 2014 and lead by a vision of the Partnership Manager and five Aboriginal community controlled organisations, this Aboriginal services partnership model, taking place on Wurundjeri land, sees our organisations working closer together to improve the health and wellbeing of people and families in our community. 

Strengthening and empowering the most vulnerable people and families in our community is at the heart of KCC. Recognising that communities have different needs and that health and community service organisations can have very different ways of working, the KCC Model encourages our organisations to use core principles to develop collaborative ways of working with clients at intake and assessment, referral and follow up. The principles address culture and kinship connections, other social and environmental determinants of health and wellbeing, as well as biological and medical factors. 

The KCC network includes Aboriginal health, community services, aged care, children and youth, housing, legal, mental health, alcohol and drug support services, and other community services across the Melbourne metro area. Links are also being developed to include Aboriginal programs across mainstream services.

An electronic client referral system reduces the need for clients to tell their story over and over again. Its holistic case management embeds cultural determinants of health and uses cutting edge technology and service coordination best practice to increase our health and community services effectiveness and develop community led solutions. Training in the KCC core principles and electronic client referral platform has been coordinated by an Aboriginal RTO. 

The KCC Model is an example of the innovation and leadership our communities show in the health and wellbeingdomain when we are supported to make such change.